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HP Recommended
Hp 15-f387wm
Microsoft Windows 10 (64-bit)

I have 2x4 of the same model of memory RAM.

In the Notebook manual says "DDR3L-1600-MHz dual channel support"

But CPU-Z put that my pc are working in Single-Channel Mode. I need help.

 

8Gb DDR3L8Gb DDR3L

 

Slot #1Slot #1

 

Slot #2Slot #2

 

2 REPLIES 2
HP Recommended

@Tony7771 

 

The specs of your machine is

 

           https://support.hp.com/au-en/document/c04936075

 

It only has   4 GB DDR3L-1600 SDRAM (1 x 4 GB)  (one stick of RAM). How do you see DUAL when you only have ONE ?

 

Regards.

BH
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HP Recommended

I upgraded my memory RAM to 8 GB

2x4, the same model, same specs.

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