My laptop lags when plugged in.

[Purpleebee]

I just bought this laptop, not even a month old, for teaching online.  It's fast and great however, I noticed when I have to plug it in it starts to lag badly.  I currently use Manycam and teach on the Qkids platform.  When I'm not plugged in, my computer works beautifully and is really fast.  

I've tried increasing the performance under the advanced settings found in additional power settings.

Under the processor management tab, I changed the following settings:

Minimum processor state: on battery: 99%

                                                    plugged in: 99%

Maximum processor state: on battery: 99%

                                                    plugged in: 99%

I also just updated the bios.....

HELP!!!!

Thanks for your help in advance.

[Betty0610]

@Purpleebee

Welcome to the HP Support Community.

To help you with this, please write back to us with the entire model name or product number.

Thanks 🙂