My laptop needs to be plugged in to start working, but once it starts, it works fine on battery

[sonalidengre]

Hello,

I have started facing a problem with my laptop recently, where I need to plug-in to start my laptop, but then it works fine on battery( even if I remove the AC power immediately). Also, after plugging-in my laptop to start it, if I remove the plug and restart the laptop or shut down and start again, it starts on battery and works fine. Please help me find a suitable solution. Thank you!!

[Riddle_Decipher]

@sonalidengre Since it works fine after getting the device to power on, I suggest you Unplug the charge, Turn off the laptop and turn it back on after 30mins.

Reinstall Microsoft ACPI-Compliant Control Method Battery under device manager:

1) In the search box, type and open “Device Manager”.

2) Expand “Batteries”.

3) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there.

4) Click on “Uninstall”.

5) At the prompt put a check in the box to remove the current driver

6) Shutdown the computer.

7) Remove the battery for a minute and then put it back in. (Skip this step if you have a non removable battery)

8 - When the computer comes back up it should automatically find the driver.

9) Go to Device Manager.

10) Expand Batteries.

11) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there.

12) Click "Search automatically for updated driver software"

Do the same thing with Microsoft ACPI-Compliant Embedded Controller.

If the issue persists, run a battery and adapter test using the steps mentioned in this link: Click here

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