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HP Notebook - 15-db0047wm
Microsoft Windows 10 (64-bit)

One day it was working completely fine and the next day, it started acting weird.

 

i can not press 0, P, :, ? And over to the right without it doing something completely opposite of what I wanted it to do. It’s like that part of the keyboard “works” but doesn’t work the way it was intended to. 
my warranty expired last year and just trying to see if this is an easy fix, or if I’m going to need to completely replace keyboard or get a new laptop. 

1 REPLY 1
HP Recommended

Hi @Kmac1692

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I see that you are facing keyboard-related issues on your system. Do not worry, we are here to fix it.

 

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

Could you please connect an external keyboard and check if the issue persists on the external keyboard?

 

I would suggest you please use the link below and follow the steps to fix the issue: https://support.hp.com/ca-en/document/c03738933 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

NIRVANA_95
I am an HP Employee
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.