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HP Recommended
pavillion x360
Microsoft Windows 10 (32-bit)

my laptop (model 14-cd0073TU), has recently received a crack in the screen, near the top right hand corner. But now with a part of the crack extending further across the screen. 

 

I have contacted multiple IT people who specialise in screen replacement and it seems itll cost $350+, i was wondering if there is a cheaper option, especially as my laptop is still under warranty. I understand that accidents like this may not/are not covered by the warranty, though. 

But, is it possible to buy a laptop screen replacement (which presumably would be through HP) and then just pay someone to install it? Or does HP replace the laptop screens for a cheaper price then what i have been quoted?

 

Thankyou. 

1 REPLY 1
HP Recommended

@lgaustin 

 

The specs of your machine is

 

   https://support.hp.com/au-en/document/c06006377

 

It needs part # L20555-001 which is N/A from HP now as shown

 

    http://partsurfer.hp.com/Search.aspx?searchText=4LG39PA

 

Therefore you have to buy part elsewhere, for example

 

      https://www.amazon.com/BLISS-Screen-Replacement-14M-CD0001DX-14M-CD0003DX/dp/B07Y46D21B

 

And hope you can find a repairer to do this for you, I don't know how much they charge for an 1 hour job.

 

Regards.

BH
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