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‎08-25-2021 11:22 AM

HP Recommended
Product: Not sure

8EEA8041-21E8-45E7-8F85-7FEE0A59B034.jpeg

 

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88021B3B-A075-40AD-9408-DAC539AD97DF.jpeg

 

Before I explain please know I know nothing about laptops or screens or anything tech related sooo

 

So I’m not sure when my screen has been like this but it has definitely been like this for 6+ months, So basically my screen looks grainy? Like the actual screen not the computer itself but the actual screen, It looks like there’s grain on the screen that doesn’t move and it just stays there and even if I try to wipe it off it doesn’t come off so I assume my screen is damaged? But the thing is my dad took the screen to a repair shop or something 1 week ago and I got it back and it looks no different at all, They said they replaced the “LCD”? I have no idea what that is sorry, is my screen meant to look grainy like this? It feels like the coating is grainy I’m not sure... 

 

please help it’s really frustrating and I have had to put up with it for watching movies even tho it rly bothers me

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3 REPLIES 3

‎08-25-2021 03:42 PM

HP Recommended

@Mangoh 

 

What is your laptop ? Please read the following post first


             https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/How-to-ask-a-question-on-this-forum-to-get-the...


Regards.

BH
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‎08-26-2021 10:32 AM

HP Recommended

I think my system model is “HP Laptop 15s-eq0xxx”

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‎08-29-2021 05:56 AM

HP Recommended

So can you help?

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