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‎04-29-2020 01:42 PM

HP Recommended
Product: Pavilion laptop
Operating System: Microsoft Windows 10 (64-bit)

My internal microphone is not working. I have looked at the mic help page and done everything on it and nothing has changed. The bars move as if it is hearing me but it doesn't record or playback any sound. Please help I need this to work for my online classes.

1 REPLY 1

‎05-09-2020 12:40 PM

HP Recommended

@ElaynaValverde Welcome to HP Community!

 

Please provide the correct product number.

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

 

Click here for steps on finding the information we need!

 

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

http://support.hp.com/us-en/document/c03754824

 

Please refer to the below link to troubleshoot the issue.

 

https://support.hp.com/in-en/document/c03421813

 

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