My motherboard dead

[Ahmed_Elfeky]

Hello guys,
I bought  OMEN by HP Laptop 15-dh1070wm.+1 year ago but never used it, unfortunately, I didn't have any chance to use it till last month, After only 3 days of working on it its processor was dead, So now it's already out of warranty and sure the processor is built-in that I can't replace, can you please advice? and if I want to buy a new motherboard, where can I get it?
Thank you.

[Dilip_18]

Hi@Ahmed_Elfeky,

Welcome to the HP Support Community! I'd like to help!

I see you are looking to purchase the motherboard for this OMEN by HP Laptop. You can order the part from HP Parts Store from this link https://partsurfer.hp.com/search.aspx

As we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers and should be able to sort this out. HP provides repair or service options for out of warranty products as well. Hence I encourage you to contact HP support for out of warranty service options.

Please reach out to the HP Technical Support team in your region regarding the service/replacement options.

Click on this link https://support.hp.com/us-en/contact-hp

For any hardware issue or repair please click on the link Phone Assist Worldwide

Hope this helps! Keep me posted. 

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