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HP Pavilion x360 14 Convertible PC 14-dy0000 (23S38AV)

My mouse pad and click pad is not working.

 

1 REPLY 1
HP Recommended

Even though you posted this in desktops, it is clearly a laptop  -- so see if the following HP video helps:

 

https://www.youtube.com/watch?v=-9ubfihIt1I



I am a volunteer and I do not work for, nor represent, HP
Learn how to test and fix the touchpad when it has stopped working properly on HP Notebooks. This video covers performing resets, updating the drivers, and testing the touchpad through HP PC Hardware Diagnostics. Chapters: 00:00 Introduction 00:30 Turn the TouchPad off, then on again 00:48 Perform
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