My new laptop's hard disk is heating up and making noise even when it isn't running any heavy apps

[AntonyJ]

My new HP 250 G8 laptop ( 8GB RAM, 1TB HDD,i5 processor ) is heating up near the mouse pad (right side of mouse pad )while not running any heavy programs also, sometimes fan making noise,  then I checked using temperature monitor, it's hard disk with increasing temperature, If I put my ears on the are that hard disk places then I can hear a little different noise from the hard disk while running, also delay in opening apps and etc

I have already tried...... 

                     -- Resetting  the laptop

                     -- Switched back to the windows 10

                     -- PC cleanup

                     -- Uninstalled heavy programs and etc

Normally it's starting to increase the temperature of the hard disk a few minutes after turning on. it's normal to increase the temperature when running programs, but this happens also during idle time.

----------------can anyone help me?

[Dilip_18]

Hi@AntonyJ,

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing issues with the HP 250 G8 Notebook PC hard disk is heating up and making noise. I apologize for the Inconvenience. It could be a hardware issue on the PC.

As we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers and should be able to sort this out. 

Please reach out to the HP Technical Support team in your region regarding the warranty options.

Click on this link https://support.hp.com/us-en/contact-hp

For any hardware issue or repair please click on the link Phone Assist Worldwide

Hope this helps! Keep me posted. 

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