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‎01-08-2019 12:14 AM

HP Recommended
Product: HP mini
Operating System: Microsoft Windows 7 (32-bit)

It has been showing the smart disk check has detected an imminent failure. To ensure no data loss. Please backup the content immediately and run the hard disk test in system diagnostics. 

I don't know what to do because no button is working. even the enter key won't work. It's just on a black background.

5 REPLIES 5

‎01-08-2019 01:02 PM

HP Recommended

Can we have the full model number please? This is one of the older netbooks from about 2007 era? Even if the hard drive is bad the keyboard should still give input to make the system reboot etc. Its not unlikely you have multiple hardware issues going on. Try plugging in a usb keyboard to see if you can get input. Pretty clear you need to replace the hard drive just trying to figure out if the keyboard is bad, too. 

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‎01-09-2019 01:00 AM

HP Recommended

This is the product number and model

 

 

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‎01-09-2019 08:32 AM

HP Recommended

So what happens if you press the esc key?

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‎01-10-2019 09:18 AM

HP Recommended

Nothing happens when I press the escape key. It just keeps showing the error message on the black background.

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‎01-10-2019 09:23 AM

HP Recommended

Notebook model: HP mini 200

Product number:B8G99EA#ACQ

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