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hp envy pc

When i go in disk partition to format it says only my sd card that i have windows 11 on and my 2 other ssd are not showing up and they are compatable. Do i need a hp ssd? i think that is the problem

1 REPLY 1
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Hi,

Can you provide the exact model number of the machine?

Find product and serial numbers for HP PCs, printers, and accessories | HP® Customer Support

 

What SSDs are you using? M2 or 2.5"? Are you trying to add an SSD or swap the SSD which is in the PC?

How are you attaching the Drives?

 

Let us know,

David

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