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HP Pavilion - 15-au626tx
Microsoft Windows 11

My pavilion laptop is not power on and I connected the charger and check the charger light (orange light) is on for some time and blink and it repeat same.i don’t know what the problem.problem is in battery or laptop because it works normally suddenly this kind of thing happen.power light is also not on 

1 REPLY 1
HP Recommended

Hi @KEERTHI07,

 

Welcome to the HP Support Community

 

I understand you are facing a Laptop not turning on with your HP Pavilion Gaming - 15-Dk0068wm and the charger light is blinking. Not to worry I will help you to get a resolution to resolve the issue.

 

May I Know 

1. Since when are you facing this issue

2. Have you made any changes on your PC post that this issue raised

3. Do you see a light on the power button and HP Logo when you try to turn on the unit and then the screen goes blank or blue screen, If Blue screen Have observed any error message?

 

Please try the following Troubleshoots steps. 

 

1.    Turn off the Unit.

2.    Disconnect the AC adapter.

3.    Remove any discs from the disc drive.

4.    Remove memory cards from the card reader slot.

5.    Disconnect all nonessential peripheral devices, such as printers, scanners, external hard drives, and USB flash drives.

6.    Disconnect the AC adapter and press and hold the power button for approximately 15 seconds.

7.    Reconnect the AC adapter, and then turn on the computer.

 

Step 2

Turn off the unit and please press and hold the Windows key + letter B key and the power button together for 30 seconds after 30 seconds, 1st release the power button but keep holding the Windows key and B key for ten more seconds and then release these two keys If done correctly, you will see the display flashing once. Please attempt it thrice as this step and Restart the unit

 

Step3

 

The unit has to be turned off, Press Win+ V while holding these two keys then Press the Power button, continue to hold all three keys for 30 seconds and then release the Power button first and then release these two keys Please attempt it thrice  and then you may get a Pop-Up CMOS Check and it will restart the unit 

Even if you don't get a Pop-up restart the unit manually after 3 attempts.

 

  • Check the Power Connection: Ensure that the power adapter is securely connected to both the laptop and the power outlet. Sometimes, a loose connection can cause charging issues.
  • Try a Different Power Outlet: Test the power outlet by plugging in another device to verify that it's working properly. If possible, try a different outlet to rule out any issues with the power source.
  • Inspect the Charger: Check the power adapter and the charging cable for any signs of damage or wear. If you have access to another compatible charger, try using it to see if the issue persists.
  • Reset the Laptop: Sometimes, performing a hard reset can help resolve power-related issues. To do this, disconnect the power adapter, remove the battery (if removable), and hold down the power button for about 30 seconds. Then, reconnect the power adapter (leave the battery out for now) and try powering on the laptop.
  • Check for LED Indicators: Many laptops have LED indicators that provide information about the charging status. If there's an LED indicator on your laptop, observe its behavior while the charger is connected. Different blinking patterns may indicate different issues.
  • Test with Battery Removed: If your laptop has a removable battery, try removing it and powering it on the laptop using only the power adapter. If the laptop powers on without the battery, it's possible that the battery is faulty and needs to be replaced.
  • Check for Hardware Issues: If none of the above steps resolve the issue, there may be a hardware problem with the laptop itself, such as a faulty power circuit or motherboard.

 

Refer to this document: HP Notebook PCs - Computer beeps or a light blinks during startup

 

Please  update Windows and HP support assistance updates 

 

And update Bios and other drivers please click on the link. to update the drivers. 

 

follow this link to run the test hardware test 

 

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.