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Microsoft Windows 10 (64-bit)

My question is should i replace my 4GB of ram with 16GB or 8GB. I have intel i3 5005 processor with only one slot. My laptop type is HP 14 am072tu

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Your notebook will not support a 16 GB memory chip in one slot.

 

I'm pretty sure that your notebook has two memory slots since it has an Intel® Core™ i3-5005U processor.

 

The models with the Pentium and Celeron processors only have one memory slot.

 

The most memory you can install is 2 x 8 GB of DDR3L-1600.

 

See chapter 1 of the service manual for the memory upgrade info.

 

HP Notebook PCHP 240 G5 Notebook PCHP 246 G5 Notebook PC Maintenance and Service Guide

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3 REPLIES 3
HP Recommended

Hi:

 

Your notebook will not support a 16 GB memory chip in one slot.

 

I'm pretty sure that your notebook has two memory slots since it has an Intel® Core™ i3-5005U processor.

 

The models with the Pentium and Celeron processors only have one memory slot.

 

The most memory you can install is 2 x 8 GB of DDR3L-1600.

 

See chapter 1 of the service manual for the memory upgrade info.

 

HP Notebook PCHP 240 G5 Notebook PCHP 246 G5 Notebook PC Maintenance and Service Guide

HP Recommended

Thankyou for the information!

HP Recommended

You're very welcome.

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