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‎10-05-2023 06:37 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

My question is should i replace my 4GB of ram with 16GB or 8GB. I have intel i3 5005 processor with only one slot. My laptop type is HP 14 am072tu

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1 ACCEPTED SOLUTION

Accepted Solutions

‎10-05-2023 06:57 AM

HP Recommended

Hi:

 

Your notebook will not support a 16 GB memory chip in one slot.

 

I'm pretty sure that your notebook has two memory slots since it has an Intel® Core™ i3-5005U processor.

 

The models with the Pentium and Celeron processors only have one memory slot.

 

The most memory you can install is 2 x 8 GB of DDR3L-1600.

 

See chapter 1 of the service manual for the memory upgrade info.

 

HP Notebook PCHP 240 G5 Notebook PCHP 246 G5 Notebook PC Maintenance and Service Guide

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3 REPLIES 3

‎10-05-2023 06:57 AM

HP Recommended

Hi:

 

Your notebook will not support a 16 GB memory chip in one slot.

 

I'm pretty sure that your notebook has two memory slots since it has an Intel® Core™ i3-5005U processor.

 

The models with the Pentium and Celeron processors only have one memory slot.

 

The most memory you can install is 2 x 8 GB of DDR3L-1600.

 

See chapter 1 of the service manual for the memory upgrade info.

 

HP Notebook PCHP 240 G5 Notebook PCHP 246 G5 Notebook PC Maintenance and Service Guide

1 person found this reply helpful
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‎10-05-2023 07:14 AM

HP Recommended

Thankyou for the information!

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‎10-05-2023 07:17 AM

HP Recommended

You're very welcome.

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