-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- My warranty expired- what are my options?

Create an account on the HP Community to personalize your profile and ask a question
12-04-2017 12:46 PM
I have a HP Notebook 15-ac163nr and my warranty expired on November 23, 2017. I want coverage for my laptop but I’m not sure if getting another warranty, now that the original is gone, is even possible. I’ve checked out HP’s pages on warranties and the closest I came to my question was the HP Care Packs- but nothing specifically mentioned if it would even work on a computer that no longer has a warranty. Please help me- I’m going crazy trying to figure this out!
12-04-2017 03:52 PM
Optional Coverage Plans:
Enter your product number in the form to view available Warranty plans
Care Pack, Service Purchase Options
- Care Pack Overview (Scroll down on page > click Buy Now > look for phone contact top of webpage)
- HP Consumer Services (Service Purchase Information) 1-866-724-8600
More…
Click Thumbs Up to say Thank You!
Answered? Click this post "Accept as Solution" to help others find it.
12-04-2017 04:49 PM
Quickly 2 questions (if you know the answers)...
All of my checking shows I have an expired warranty, an expired extended warranty, & an expired manufacturers warranty- but nothing points to a resolve. Is that was Carepack is?
Can I even purchase something like Carepack without a warranty?
Lastly this may not be your area- but I cannot find a page on this site that actually gives me the correct Product Name & Number. Any suggestions?