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‎06-25-2021 05:02 AM

HP Recommended
Product: HP Envy Laptop 13-ad1xx
Operating System: Microsoft Windows 10 (64-bit)

In device manager, there's a mysterious PCI device  listed under "Other devices" category with yellow exclamation mark and I don't know what that is. I have all latest drivers from windows updates and HP installed.mmc_June 25, 2021_14.png

Category:
1 REPLY 1

‎06-25-2021 07:04 AM

HP Recommended

Hi:

 

You probably need this driver for the PCI device...

 

This package contains the driver that enables the Alcor Micor Card Reader in supported notebook models that are running a supported operating system. The card reader enables users to read from or write to supported removable storage cards, which are typically used in digital cameras, digital music players, and cellular phones.

 

https://ftp.hp.com/pub/softpaq/sp88001-88500/sp88202.exe

 

If that driver doesn't work, please post the hardware ID's for the PCI device and the two unknown devices and I will post the links to the drivers you need for them.

 

Use this guide for how to find the hardware ID for a device...

 

How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)

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