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- HP Community
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- Notebook Hardware and Upgrade Questions
- NEED A NEW BATTERY

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05-29-2024 11:04 AM
I need a new battery. My laptop is HP PAVILLION LAPTOP MODEL 15-CS 2016N, PROD ID 7GV67EA #ABU. Without opening the laptop will not know the battery I should buy from HP. Please help. I have to buy it and have it changed.
The operating system is
WINDOWS 10, VERSION 22H2
05-29-2024 01:15 PM
Chapter 3 of the service manual indicates that HP offered two different model batteries for the 15-cs2xxx model series.
Maintenance and Service Guide HP Pavilion 15 Laptop PC
4-cell 68 Whr HP part # L32654-005
3-cell, 41 Whr HP part # L11119-855
Enter your notebook's serial number in the search window at the link below and it should provide the battery part number and description of the battery HP installed in your notebook.
The part number might be different than what is listed in the service manual, but the main thing you want to know is if your notebook came with the 3-cell or 4-cell battery.
Then you can search by the HP part numbers found in the service manual.