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‎01-16-2017 08:38 PM

HP Recommended

Hello,

 

What does it mean, 

Idoes that mean no more warranty or it means can be updated by HP only ? 

Thanks 

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-18-2017 09:13 AM

HP Recommended

 

 

> only customer can't upgrade this, means HP can or simply can't be upgraded  ? 

 

A little of "both".

 

For example, if a CPU is soldered into its socket, it cannot be removed.

 

Another example: some HP laptops have a "half-shell" bottom, with no access-doors to the RAM or the disk-drive or the battery.  It is highly recommended to hire a qualified computer technician to disassemble the computer, to change the RAM or the disk-drive.

 

 

View solution in original post

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3 REPLIES 3

‎01-17-2017 01:18 AM

HP Recommended

Hi,

 

That simply means NON customer accessible / upgradeable or you can't access to it to upgrade. The real world is you can and most likely would break your machine and void warranty.

 

Regards.

BH
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‎01-17-2017 09:48 PM

HP Recommended

 

 

 

hello banhien, Thank you, 

you did not get my question right

only customer can't upgrade this, means hp can

or simply can't be upgraded  ? 

 

Thank you 

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‎01-18-2017 09:13 AM

HP Recommended

 

 

> only customer can't upgrade this, means HP can or simply can't be upgraded  ? 

 

A little of "both".

 

For example, if a CPU is soldered into its socket, it cannot be removed.

 

Another example: some HP laptops have a "half-shell" bottom, with no access-doors to the RAM or the disk-drive or the battery.  It is highly recommended to hire a qualified computer technician to disassemble the computer, to change the RAM or the disk-drive.

 

 

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