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‎05-05-2020 10:16 PM

HP Recommended
Product: HP ENVY Laptop 13-ad1xx
Operating System: Microsoft Windows 10 (64-bit)

Hello.

I have HP ENVY Laptop 13-ad1xx. The device manager does not show NVIDIA graphic driver. 

I searched for the software/driver on HP's site but my laptop is not even listed in the list. However, the laptop the site shows in place of my laptop, I downloaded its nvidia driver but it does not install.

Please help me with this. Tell me why my laptop is not listed and how do I get the driver to work. 

4 REPLIES 4

‎05-05-2020 10:52 PM

HP Recommended
@maahruk wrote:

.... I searched for the software/driver on HP's site but my laptop is not even listed in the list...

@maahruk 

 

Normally you have to use drivers for the 13-ad100 series. Before we can help, we need to know what EXACTLY is your HP ENVY Laptop 13-ad1xx ? Please use the following instructions to find out the model/product of your machine:


    https://support.hp.com/us-en/document/c03754824

                 or

    https://support.hp.com/us-en/document/c00033108


Please do NOT post its Serial number (s/n).


Regards.

 

BH
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎05-06-2020 06:16 PM - edited ‎05-06-2020 08:45 PM

HP Recommended

The  model is HP ENVY Laptop 13-ad104tu core i7 8th gen for my system. Cannot find NVIDIA driver

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‎05-06-2020 08:48 PM

HP Recommended

I am basically looking for the solution to fix the problem with Photoshop CC 2017. The interface is too small for my system and it will be fixed through NVIDIA graphic card, as I have been told.

Regards.

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‎05-07-2020 12:02 AM

HP Recommended

@maahruk 

 

The specs of your machine is

 

       https://support.hp.com/in-en/document/c05835997

 

It ONLY has Intel® UHD Graphics 620, no Nvidia graphics card.

 

You are looking for thing which is NOT available.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
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