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07-18-2024 11:44 PM - edited 07-18-2024 11:47 PM
- Sorry for the inconvenience, I'm new to the topic of hardware updates on Notebooks.
I have a hp Notebook 15 db1028la with amd ryzen 3 3200U, I changed from 8 GB of RAM to 16 GB of ram. My doubt is that the previous SSD that I had was a Toshiba kbg30zmv256g, crystal diskmark told me that it worked in NVME/SATA to PCIE 2.0 x 4 and gave me a reading speed of 800 MB and writing of 500 MB/s.
I have made the change to an SSD better known as
ADATA LEGEND 700 that adapts to my PCIe 3.0 x 4 needs, which promises a speed of 2000 MB/s reading and writing 1600 MB/s.
My question is, is it normal for the brand on the glass disc to tell me that it is working on
type: Nvme
PCIe: 1.0x2
at a speed worse than a SATA, 300 MB reading and 200 MB writing?
07-21-2024 02:07 PM
Hi @JULIAN-CHAVEZ,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
It sounds like you're experiencing some unexpected performance results after upgrading your SSD. Here are some possible reasons and troubleshooting steps to help you resolve the issue.
Check BIOS Settings
- Update BIOS: Ensure that your laptop’s BIOS is updated to the latest version. Manufacturers often release updates that improve compatibility and performance for new hardware.
- PCIe Mode: Check the BIOS settings to ensure that the PCIe mode is set to use PCIe 3.0 x4, if applicable. Sometimes, BIOS settings can default to a lower PCIe mode.
Install Correct Drivers
- NVMe Drivers: Make sure you have the latest NVMe drivers installed. Sometimes, the generic Windows drivers may not fully utilize the capabilities of your SSD. Check the SSD manufacturer’s website for the latest drivers.
Check SSD Installation
- Proper Seating: Ensure that the SSD is properly seated in the M.2 slot. Sometimes, a poorly seated SSD can cause reduced performance.
- Physical Connection: Verify that the SSD is securely connected to the M.2 slot and that there are no loose connections.
Windows Settings
- Update Windows: Ensure that Windows is fully updated as newer updates can improve hardware compatibility and performance.
- TRIM Command: Verify that the TRIM command is enabled. This helps maintain the performance of your SSD over time. You can check and enable it using the command line:
fsutil behavior query DisableDeleteNotify
- If it returns DisableDeleteNotify = 0, TRIM is enabled. If it returns 1, you can enable it by running:
fsutil behavior set DisableDeleteNotify 0
Performance Software
- Manufacturer’s Software: Use the ADATA SSD Toolbox or similar software provided by the SSD manufacturer to check the SSD’s health and performance settings. This software can provide more detailed diagnostics and configuration options.
Check SSD Health
- SMART Data: Use a tool like CrystalDiskInfo to check the SMART data of your SSD. This can help identify if there are any underlying issues affecting performance.
Check for Firmware Updates
- SSD Firmware: Check if there’s a firmware update available for your ADATA SSD. Sometimes, firmware updates can resolve performance issues.
I hope this helps.
Take care and have a good day.
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Alden4
HP Support
HP Support Community Moderator