NVME drive working fine as boot, but 2.5 inch ssd not showing up in windows disk manager

[Demonslayer2011]

Hi all.

I have a NVME as a boot drive. It works fine.

I also have a western digital 2.5 inch sata ssd. It does not work fine.

The ssd does not show in device manager or in disk management. It is brand new, so is unformatted. The old mechanical drive shows up and works fine, so not sure what the issue is. I tried a samsung i have that is formatted, but that doesnt show up either. Is there something SSD specific i need to do to get the laptop to see the drive? It is NOT a boot drive, and is not going to ever be one, so i cant do the usual trick of having only that drive in there and booting to get it to initialize.

I didnt change anything other than the drive itself.

[banhien]

@Demonslayer2011 

Did you install them yourself ? The specs shows it only has  1 TB 7200 RPM SATA hard drive.

          https://support.hp.com/au-en/document/c05844527

          https://www.notebookcheck.net/HP-Envy-x360-15m-bq121dx.284256.0.html

Please try to initialize the 2.5" SSD first. You may have to do outside your machine.  

                 https://docs.microsoft.com/en-us/windows-server/storage/disk-management/initialize-new-disks

      or

                 https://www.easeus.com/partition-manager-software/initialize-a-hard-drive-ssd.html

Regards.

[Demonslayer2011]

Yes i installed both myself. I will try to intialize it outside the machine may take awhile i dont have a dock.

The nvme showed up fine out of the box, uninitialized.

And i ruled out hardware error as i have three identical drives and a samsung equivalent. tried them all. i dont have another mechanical drive to try however. I just know the original HGST drive it came with works fine, the drive you are referencing in the specs. Its just all the ssds ive tried just dont work. they will not show up in the disk management utility.

[Demonslayer2011]

 Is this a limitation of hp laptops that they can not initialize drives? It initialized the nvme in disk manager when i installed that just fine. I am confused as to why it didn't just show up in disk manager like every other time I've put a new drive into anything.

Does this laptop just not recognize new drives before they've been initialized as gpt or mbt? My desktop saw the drive just fine.

My solution was to put the drive in another computer, initialize it in disk manager there, format it as a gpt simple volume, and reinstall the drive into the laptop.

It worked, but in a roundabout jury rigged way that should not be required.

[banhien]

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@Demonslayer2011 wrote:

 Is this a limitation of hp laptops that they can not initialize drives?...

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@Demonslayer2011 

I did say you may have to initialize outside. I forgot to mention may be from a different machine. I did have same problem on Dell machine even using same brand with different capacity on same M.2 slot.

It's good to know it's working now,

Regards.