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04-07-2021 11:03 AM
I bought a Western Digital 1TB WD Blue SN550 NVMe Internal SSD - Gen3 x4 PCIe 8Gb/s, M.2 2280, 3D NAND, Up to 2,400 MB/s - WDS100T2B0C and it is not recognized by my Spectre x360 Convertible 15 either internally installed or externally.
Nothing shows up at all. I may have purchased the wrong drive. How can I find out?
04-07-2021 12:08 PM
An NVME M.2 SSD should be compatible.
In fact, it appears that this is the ONLY type of storage that can be used. So you must have removed the original drive. Can you say what brand and model the original equipment drive was? Also can we have the Product Number or at least identify the processor. The model number you give is generic, covering all models in that series.
04-08-2021 07:38 AM
A talk with Western Digital indicates a faulty drive. I am replacing the original drive, because it won't boot from time-to-time. I have:
- HP Spectre x360 Convertible 15-bl0XX
System Type x64-based PC
System SKU Z4Z35UAR#ABA
Processor Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz, 2904 Mhz, 2 Core(s), 4 Logical
Serial number: 5CD73699BZ
- I am trying to upgrade from a Samsung MZVLW512HMJP-000H1 to a Western Digital 1TB WD Blue SN550 NVMe Internal SSD - Gen3 x4 PCIe 8Gb/s, M.2 2280, 3D NAND, Up to 2,400 MB/s - WDS100T2B0C
Running Windows 10 Home Version 20H2
Thanks for your help on this.
04-08-2021 09:52 AM - edited 04-08-2021 09:53 AM
The Samsung is a stock OEM NMVE M.2 SSD. I know of no reason the WD Blue would not work except its a newer design and chipset. Try seating it again and if the system will just not recognize it there is generally no tweak or update you can apply that will make a difference. ...but I gather WD thinks they sent you a bad one? Rare, but it can happen.
04-11-2021 06:48 AM
I got the new one last night so to make sure I'm getting it right, is there a step-by-step procedure I can look at?
I'm assuming that:
- Make a usb boot disc
- make a full ssd image
- change boot order to usb first
- remove old drive