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HP Recommended
HP Envy x360 15m-cp00cp11dx
Microsoft Windows 10 (64-bit)

Currently my 15 inch AMD Ryzen 5 AMD using a 128gb Samsung M2 Sata3 as the main hard drive. I want to upgrade it to a 512gb M2 NVme pcie3 x4 hard driv3 but when I opened my laptop and swap the drive. My HP could not recognise the new NVme drive. How should I do about it? I read the manual and it said that my HP do support M2 NVme SSD. Thank you.

10 REPLIES 10
HP Recommended

In what sense is it not recognizing the NVME M.2? Which precise product did you install? You are absolutely right it "should" work. Try reseating the M.2. Where is it failing to recognize?

HP Recommended

NVMe contains a few functional partitions apart of C: (for recovery and so on).

Try to back up those using something like 'AOMEI Backupper Technician' and move (create bootable USB and recover) to your new drive.

HP Recommended

@Зю  its a new blank NVME M.2 so it has no partitions on it. Please do not complicate the issue with misinformation. 

HP Recommended

Screenshot_7.jpg

I am talking about old one.

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I tried to use my AOEMI partition assistance to clone my current hard drive to the new drive via an nvme enclosure but it could not recognise the drive. I even tried to initialize the new drive via Windows Disk Managment but it kept saying the new drive has fatal error.

IMG_1583682189975.jpg

IMG_1583682119508.jpg

IMG_1583682148561.jpg

 

HP Recommended

Yes there is some kind of a problem with it. I would open the diskpart app in command line. 

 

type cmd in the search box and then right click and run the command line as administrator. At the prompt type diskpart...then list disk and find the nvme. Your system is recognizing the presence of the disk so it should work. When you get the disk number type select disk x where x is the number of the nvme. Then type clean all and hit enter and let it run for a couple hours. When you are done reboot the computer and you should have a useable blank disk. 

HP Recommended

Hi there.

 

I came across this problem. Was my hard drive got physical damage?2020-03-09 02_25_01-Administrator_ Command Prompt - diskpart.png

HP Recommended

You have a bad M.2 SSD there. Also your main hard drive has only 22 mb of free space so Windows is possibly not running very well. You need to clear some stuff off the C: drive. 

HP Recommended

Actually I still have like 23Gb as free space. So I guess I've purchased a broken NVme disk drive. I'll check with the retailer to replace a new one and try to follow your instruction earlier.

2020-03-09 13_39_11-Settings.png

 

Also I have this question about the 2.5 inch SSD hard drive. When I purchased, there is no hdd connector provided because I bought the PCIe SATA option instead of the 2.5 inch drive. May I extend my storage via install a HDD connector for my HP like this one

2020-03-09 14_25_00-pc-title-detail-2keywords-modify.png

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