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‎02-13-2023 04:51 PM - edited ‎02-13-2023 04:53 PM

HP Recommended
Product: HP Laptop - 14-fq0041nr

My son's laptop has a native 128GB HDD but only shows a maximum capacity of around 58GB. I have made no upgrades to the hardware. Everywhere inside of Windows says 58.3. Device manager, disk manager, even the thing where I spammed F2 during reboot.

  • I've done a clean install/reset of windows
  • Everything updateable is updated
  • I've opened the laptop and visually saw the 128gb HDD card thingy
  • I've tried reformatting through DISKPART commands but it won't format my main C drive
  • Tried following this advice: Solved: Hard Drive Shows Wrong Capacity[2022] (wondershare.com)

Help!!!

 

Screenshot_20230213_113358.png

Category:
1 REPLY 1

‎02-25-2023 05:23 AM

HP Recommended

Hi @thiskylesings,

 

Welcome to the HP Support Community. 

 

This issue might require one on one interaction to fix it.

 

I've sent you a private message with the steps to talk to HP Support. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.
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