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‎09-02-2024 11:45 AM

HP Recommended
Product: HP Laptop PC 17-by4000 (18B36AV)

j'ai tout essayé , update bios F22 , je vois mon NVME et mon SSD dans le bios  mais ne le detecte pas dans l'installation du bios ! et si je charge le SRT , decompresse sur une clef usb avec 7-zip , rien ne fonctionne ! que faire ?

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4 REPLIES 4

‎09-02-2024 12:28 PM

HP Recommended

See if this works:

 

I have zipped up and attached the Intel storage controller drivers that Windows needs to find the drive.

 

The attached file is good for both W10 & W11.

 

Copy all of the files in both folders in the attached file to a USB flash drive.

 

Have the flash drive and your Windows installation media plugged into USB ports.

 

Boot from the W10/W11 installation flash drive.

 

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

 

If you check the box, it will only include the compatible driver.

 

Click Next and Windows should find the drive and install.

 

 

F6.zip
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‎09-03-2024 08:46 AM

HP Recommended

il se passe rien , je vais dans ma clef, le fichier F6 est la et décompresser  , je décoche pour voir tout les driver mais il trouve rien !

le bios voit mon HDD de 320GB et mon NVME de 120 GB Neuf mais rien dans l'installation Windows !

Si j'utilise un autre ordinateur , que j'install windows sur le NVME  ! Le portable reconnais , continue l'installation mais ne termine pas l'installation ! j'ai essayé le bios F19 , F20 et F22 , meme chose !

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‎09-03-2024 09:03 AM

HP Recommended

1035e9fe-cf3b-4a72-9ddb-edfc215de73a.jfif

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‎09-03-2024 09:27 AM

HP Recommended

Unfortunately, I would not know what the problem could be because those drivers should have worked.

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