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‎08-19-2024 09:06 AM

HP Recommended
Operating System: Chrome OS

Hi, I have a HP Chromebook x360 14c-cd0013dx (7H1S5UA) and just missed the warranty period by a month. I am trying to get it repaired under extended warranty coverage through my card benefits but they would like to see the FACTORY warranty coverage from Manufacturer to match their warranty. I've searched everywhere and I cannot find the terms and conditions or manual for the warranty. I only find "damage not covered" or my warranty status. I need the policy information. Can someone provide the link or guide that has this information? Thank you!

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1 REPLY 1

‎08-22-2024 07:32 AM

HP Recommended

Hi @stephanieu007 

 

I'm sending out a private message to assist you with the next course of action. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Hope this helps! Keep me posted for further assistance.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571 

HP Support

.
Sneha_01- HP support
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