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We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Pavillion Notebook

Product name: HP Pavilion Notebook - 17-g110na
Registration date: 01-Jun-2016

Battery not recharging.
Failed Component test ID: Q7G8GX-8OR8GL-MFPX6J-C0FS03
Product ID: N9S23EA#ABU
Replace (42)
Battery Age 361days
Serial Number: 09866 01/25/2016

Need phone number to contact HP for replacement battery - the online system just keeps sending me here?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

0207 660 0596.

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

View solution in original post

2 REPLIES 2
HP Recommended

Hi

 

You can call the number in the link below

 

http://www8.hp.com/uk/en/contact-hp/phone-assist.html

 

if that does'nt work do let me know

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

HP Recommended

0207 660 0596.

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.