02-13-2019 01:56 PM
System recently started shutting down spontaneously. Limited troubleshooting leads me to believe I have a thermal (overhaeating) problem; placing an external fan directed at the laptop enables it to continue to operate, but this is not practical as a permanent solutiion. I'm looking for a hardware diagnostic routine to confirm my suspicions about overheating, and the only thing I have been able to turn up on-line is SP93457. When I launch that program, I get an error message saying IE11 or greater is required. However, IE 11 is not compatible with Windows Vista; IE9 is the latest version compatible with Windows Vista. Is there a version of the hardware diagnostics earlier than SP93457 available? Where can I find it? Thanks in advance.