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- Need Help : Can I charge my THIS SPECIFIC HP ENVY x360 with ...

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08-25-2022 04:25 AM
Hello , Can I charge my HP ENVY x360 with USB-C ?🔌
I read some reviews here, some said NO❌ , some said YES ✔️.
What will happen😨 , if I will connect a PD charger ? and this laptop will NOT be compatible ?😱
08-25-2022 06:34 AM
Hello @USER-3443444
Sorry to hear that you are having problems ... I would like to help you.
I want the check your current system configuration. |
(1) Run msinfo32
- Select <System Summary>:
- copy/paste to following key/values pairs:
OS Name |
Version |
System Model |
System SKU ( equals HP product number (p/n) ) |
BIOS Version/Date |
(2) Please report your results
08-26-2022 07:26 AM - edited 08-26-2022 07:27 AM
@ub6424 wrote:Hello @USER-3443444
Sorry to hear that you are having problems ... I would like to help you.
I want the check your current system configuration.
(1) Run msinfo32
- Select <System Summary>:
- copy/paste to following key/values pairs:
OS Name
Version
System Model
System SKU ( equals HP product number (p/n) )
BIOS Version/Date
(2) Please report your results
Here :
OS Name Microsoft Windows 10 Home |
Version 10.0.19043 Build 19043 |
System Model HP ENVY x360 Convertible 15-es0xxxx |
System SKU ( equals HP product number (p/n) ) 4L8U9EA #ABT |
BIOS Version/Date Insyde F.13, 7/14/2022 |
08-26-2022 09:25 AM
Hello @USER-3443444
(1) Answer: Yes
Quote: "
Connects an AC adapter that has a USB Type-C connector, supplying power to the computer and, if needed, charging the computer battery.
"
(2) HP ENVY x360 Convert 15-es0000nj Product Specifications
External ports | 1 Thunderbolt™ 4 with USB4™ Type-C® 40Gbps signaling rate (USB Power Delivery, DisplayPort™ 1.4, HP Sleep and Charge); 1 SuperSpeed USB Type-A 10Gbps signaling rate (HP Sleep and Charge); 1 SuperSpeed USB Type-A 10Gbps signaling rate; 1 HDMI 2.0b; 1 AC smart pin; 1 headphone/microphone combo |
(3) Download --->>> User Guide
Page 4 Chapter 2 Getting to know your computer
(Click picture to enlarge )
Page 6 Chapter 2 Getting to know your computer
(Click picture to enlarge )
Kind regards