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‎04-20-2020 09:41 AM

HP Recommended
Product: HP Notebook-17-by0010nr
Operating System: Microsoft Windows 10 (64-bit)

Hello Everyone In HP.

I have a HP Notebook-17-by0010nr and am looking for a replacement for the bottom cover case of my laptop. The mounts where the hinges are screwed in for the screen are all messed up and I have no choice but to order a new laptop case for the motherboard. I have looked everywhere, EBay, Amazon etc for a bottom case cover and have had no such luck. Any help would be greatly appreciated.  Again to rephrase, the bottom case cover of my HP Notebook is messed up and needing replacement. Whenever I lift the screen or close the screen the bottom casing just comes apart. I need a new case for the motherboard so I can remount the screen hinges properly. Once I can find one I can rebuild the laptop. Thanks again in advance for any help in finding a case

1 REPLY 1

‎04-22-2020 02:20 PM

HP Recommended

@adamswitzer202

 

Welcome to the HP Support Community.

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please do check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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