Need Help With Upgrading Ram

[ATLaptop]

Hello, I am looking to upgrade my RAM but I need help figuring everything out. I'm not sure where to start or where to find a compatible RAM. Here are some details for my laptop.

Device name ANTHONY-LAPTOP
Processor 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
Installed RAM 8.00 GB (7.67 GB usable)
System type 64-bit operating system, x64-based processor
Pen and touch Pen and touch support with 256 touch points

Thanks so much!

[NonSequitur777]

@ATLaptop,

Welcome to our HP User Forum!

Your HP 17.3 Inch Laptop PC 17-C0000 (2W0J5AV), according to: https://partsurfer.hp.com/partsurfer?searchtext=2W0J5AV, is referenced as an HP 17.3 INCH LAPTOP PC 17-CN0008CA.

According to: https://www.crucial.com/compatible-upgrade-for/hp---compaq/envy-17-c0000, you could, if you needed it, upgrade your laptop up to 2 x 16GB of DDR4 PC4-25600, 3200 MHz, Non-ECC, Unbuffered, SODIMM, 260-pin RAM sticks.

But let's find out first what RAM -and where, you got installed.

To that end, open Command Prompt: Press the Windows key + R on your keyboard to open the Run dialog box. Type "cmd" and hit Enter to open the Command Prompt.

1.) Use WMIC (Windows Management Instrumentation Command-line): WMIC is a command-line tool that provides a wealth of information about the system configuration, including RAM details. Copy/Paste/Enter the following command in the Command Prompt:

wmic memorychip get capacity, manufacturer, partnumber, speed, formfactor

This command will display information about the installed RAM modules, including their capacity, manufacturer, part number, speed, and form factor.

2.) Identify RAM Slots: To find out which RAM modules are installed in which slots, you can use another WMIC command:

wmic memorychip get capacity, devicelocator

This command will show the capacity of each installed RAM module along with their respective device locator (slot information). Using my desktop, you'll see something like this:

Please report back what you got.

Kind Regards,

NonSequitur777

[ATLaptop]

Hi! Thank you so much for taking the time to provide me with that information. That's great news. Okay, below is the info I got from the cmd lines.

C:\Users\Antho>wmic memorychip get capacity, manufacturer, partnumber, speed, formfactor
Capacity FormFactor Manufacturer PartNumber Speed
4294967296 12 SK Hynix HMA851S6DJR6N-XN 3200
4294967296 12 SK Hynix HMA851S6DJR6N-XN 3200

C:\Users\Antho>wmic memorychip get capacity, devicelocator
Capacity DeviceLocator
4294967296 Bottom - Slot 1 (left)
4294967296 Bottom - Slot 2 (right)

Would the Crucial RAM link you sent work? I would like to do 2x 16GB to make it 32 if possible. Thanks!

[NonSequitur777 · Accepted solution]

@ATLaptop,

So, you got 2 x 4GB RAM installed, and yes, 2 x 16GB would make a huge difference -albeit perhaps a bit overkill, but that is how I happen to roll too.

And yes again: the Crucial 2 x 16GB (either purchasable via Crucial: Crucial 32GB Kit (2 x 16GB) DDR4-3200 SODIMM | CT2K16G4SFRA32A | Crucial.com, or Amazon) would be an excellent choice!

Kind Regards,

NonSequitur777

[ATLaptop]

Thank you so much for all the help!

[NonSequitur777]

@ATLaptop,

Any time, it was my privilege to assist!

Kind Regards,

NonSequitur777