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- Notebook Hardware and Upgrade Questions
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03-10-2019 03:23 PM
Hi!
Few months ago my HP Pavilion G6 2322SR brokes. Just shutdown and all. I couldn't turn it off and prefer to give it to the service center for fixing. In service center they told, that chipset burned out and i take my nb back.
Yesterday i decide to dissasemble notebook to find real crush reason. Few min. later i've saw, that caps lock led blinking and i've restore bios from my another hp and it's working...but.... After this Notebook in bios change name to HP Compaq CQ58-325ER.
When i trying to install video drivers computer completly freezes and screen goes black...After service center notebook start overheating very much ( 80+c to tuch ( without drivers GPU-Z Showing T from 85 to 140 )....
Motherboard DA0R53MB6E1 REV: E - could u talk what is that motherboard?
If that motherboard from HP Compaq ( could it work wrong in reason that i've installed there bios from HP G6 )
If that mb from HP Compaq, how can i flash bios on this motherboard with flashdisk???
P.S. I think, that my old MB work normally and it when "bad" workers in service center got it, seems that thay changed it if this possible....
P.S.S. Sorry for my bad english.
03-10-2019 03:33 PM
Hi
Hopefully one of these documents will cover (and solve) your problem...
https://support.hp.com/ca-en/document/c00042629
https://support.hp.com/us-en/document/c02693833
regarding the BIOS.
Mine is an 8130.
Make, Model and OS please.
SKU: if possible by this method
WinKey + R and type
msinfo32
Read Line 9
System SKU: N6K07EA#ABU
If in doubt please ask.
03-10-2019 03:55 PM - edited 03-10-2019 03:57 PM
Hi
When a Main Board is changed the "tattoo" is missing.
This is not necessarily relevant to you and your situation.
"" What has happened here is that through some mechanism or process, critical product branding and security information in the SMBIOS tables has been wiped out. This data is used for a variety of functions during the System Validation and Startup Service Check phases, as well as by operating systems and applications that run later. Just installing Windows 10 or a Linux distro wouldn't be enough to zap it... something had to happen to wipe it out for whatever reason.
That being said replacement boards installed by our service technicians are sent out unprogrammed... with the technicians responsible for programming them correctly before leaving the customer site (or before they leave the repair bench). This response was based on those times where a technician quite simply... forgets. It's a bad thing, but that is exactly why we have a check in BIOS.
Now, to the second part of your question: how can you fix it?
The answer is, you really can't.""
THE ABOVE IS FOR INFORMATION ONLY and may not apply to you.