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Hi, I have a HP OMEN Laptop 15-AX000NL, with Italian keyboard.
Due to a failed BIOS update I needed to reflash the bios with a physical external programmer.
Now the laptop is fully working except for the fact the some keyboard keys does not work.
Reading the bios data with HP BCU I can see that the "Keyboard Type" value is set to "00".
I think this can be the issue.
I would need to know which is the correct value for my laptop or how to determine it.
Thanks in advance.

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