Hello, I accidentally spilled water over the keyboard and some keys stopped working, I am now looking to buy a replacement, unfortunately I couldn't found a replacement. This is the laptop model HP Envy 15-q001la, can I get some help?
The laptop works normally, it's only the keys that are faulty, some stopped working. The first day after the incident typing one key made multiple keys being typed, now It works as intended except for a few exceptions.
Would it be better to replace the damaged keys instead of replacing the whole keyboard?
Also I found the part number thanks to the link you provided and only found a generic part not a HP one, this might be a dumb question but, can I use a different model than the one I have? or it won't work?
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".