Need Original Battery for HP 15-db Series Laptop

[Billa14]

Hello,
I own an HP 15-db series laptop and recently my battery has failed. I visited a nearby HP store, but they informed me that they only have a “first copy” (non-original) battery available.

I am looking to purchase an original HP battery — preferably OEM, directly from HP or an  seller.
Could you please guide me on:

1. Where I can buy an original HP 15-db series battery (online or offline in India)?

2. How to verify if the battery is genuine before purchase?

[zoey7886]

@Billa14, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Original Battery for HP 15-db Series Laptop! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If you are looking to purchase an original HP battery for your HP 15-db series laptop, there are several options available both online and offline:

Where to Buy:

HP Official Website:

• Visit the official HP website to purchase genuine HP parts and accessories. You can find batteries specifically configured for your laptop model.
• HP Store - Batteries

Authorized HP Retailers:

• Check with authorized HP retailers or service centers in your area, as they can provide you with OEM batteries. These retailers often ensure the authenticity of the parts they sell.

Online Marketplaces (Official Listings):

• Amazon and Flipkart often have listings for genuine HP batteries. Ensure the seller is HP or an authorized distributor to avoid counterfeit products.

How to Verify if the Battery is Genuine:

Packaging and Branding:

• Genuine HP batteries come in HP-branded packaging and will have the HP logo directly on the battery.

Serial Number Verification:

• Check for a serial number or QR code on the battery and verify it with HP support to affirm authenticity.

HP Product Verification Tool:

• Use HP's online verification tool if available on the HP website to check the authenticity of your battery.

Authorized Retailer Receipts:

• Purchase from stores that provide official receipts showing HP as the source.

Quality Markings:

• Genuine batteries have detailed power and voltage ratings correctly labeled, along with safety certifications.  

Hope this helps! 

Take care, and have an amazing day!  

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