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HP Recommended
HP Spectre X360
Microsoft Windows 10 (64-bit)

SN: [Personal Information Removed]

PN: X5X771EA

X360-13-4129

 

My daughter has the above laptop and has damaged the front lid/cover and also on the keyboard some of the characters have been erased, keyboard is working just 4 of the letters have been rubbed of, where can I get these replaced please? I need this doing urgently as she needs her laptop for uni work, my contact details are (E) [Personal Information Removed]) Thank You

5 REPLIES 5
HP Recommended

Its not possible to replace individual keys. It would require replacement of the whole keyboard which is actually an expensive and tricky task on that model. Seems like she needs to replace quite a few parts and while that can be done, there is no way to do it for cheap. 

HP Recommended

Yes I am looking for a brand new keyboard for the laptop, Where can I buy one from ? can another model from HP fit? I really need to speak to someone who might be able to get me the keyboard and the front lid, Many Thanks

HP Recommended

HP will no longer have the parts in stock. They can be purchased in the aftermarket. Post back if you are interested in doing that, being aware this will not be inexpensive or easy to do. 

HP Recommended

Yes I am intrested in buying these products, where can I buy them from please? 

HP Recommended

Keyboard:

 

For use in the United Kingdom and Singapore 833714-031

 

Not clear on other parts needed. Do you need the top cover that goes around the keyboard or the top of the laptop that is the back of the screen?

 

Service Manual:

 

Manual 

 

Parts list is on pages 16 and 17 for keyboard and top cover and the screen housing is only sold as part of the entire screen. If I knew the color of the laptop I could maybe find you a part. 

 

https://www.ebay.com/itm/HP-Spectre-X360-13-4000-Dark-Ash-US-Backlit-Keyboard-834589-001-833714-001-...

 

Struggling to find parts for this model but above is the keyboard (US English-could not find UK) from a U.S. vendor who will ship to UK. Need additional information to find the rest. 

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