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StringRay
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Message 1 of 2
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HP Recommended

Need Replacement Battery for My HP ENVY

HP Envy Laptop 17m-ae0xx
Microsoft Windows 10 (64-bit)

Hello,

 

My laptop battery no longer holds a charge. It still works when plugged into an outlet.

 

I need a replacement battery, but I'm not sure which one is the best replacement.

 

Product Name: HP ENVY Laptop 17m-ae0xx

Product Number: 1KT17UA#ABA

Processor: Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz, 2904 Mhz, 2 Core(s), 4 Logical Processor(s)

BIOS Version/Date: Insyde F.22, 2/26/2018

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Message 2 of 2
54
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HP Recommended

Need Replacement Battery for My HP ENVY

@StringRay 

 

Your machine is an HP ENVY - 17m-ae011dx, its specs

 

       https://support.hp.com/au-en/document/c05573705

 

It use 3-cell, 55.8 Wh Li-ion battery part #  916814-855 which is not available from HP Partstore now

 

        http://partsurfer.hp.com/Search.aspx?searchText=916814-855

 

Please use part # to buy elsewhere, for example

 

      https://www.amazon.com/HSTNN-UB7I-TPN-W127-916814-855-916368-541-Compatible/dp/B07FSC3XJV

 

Regards.

  

BH
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