11-22-2019 01:37 PM
My laptop battery no longer holds a charge. It still works when plugged into an outlet.
I need a replacement battery, but I'm not sure which one is the best replacement.
Product Name: HP ENVY Laptop 17m-ae0xx
Product Number: 1KT17UA#ABA
Processor: Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz, 2904 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date: Insyde F.22, 2/26/2018
11-22-2019 01:53 PM
Your machine is an HP ENVY - 17m-ae011dx, its specs
It use 3-cell, 55.8 Wh Li-ion battery part # 916814-855 which is not available from HP Partstore now
Please use part # to buy elsewhere, for example
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