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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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HP Recommended
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HP Recommended
Here is the Service Manual:
Your laptop has 2 memory slots and uses DDR4-2666 SO-DIMM. One module is in place and there is an open slot. Max is 2 x 16 = 32 gigs.
You do not want to install Kingston Hyper-X. The timings of the memory are too aggressive and it will either downclock to conform to the hardware or will fail to boot at all. Find some standard OEM DDR4-2666 like Hynix or Samsung.
Yes there is an M.2 slot 2280 form factor and you can use an NVME M.2 SSD.
Post back with any more questions and please accept as solution if this is the info you needed.
HP Recommended
Here is the Service Manual:
Your laptop has 2 memory slots and uses DDR4-2666 SO-DIMM. One module is in place and there is an open slot. Max is 2 x 16 = 32 gigs.
You do not want to install Kingston Hyper-X. The timings of the memory are too aggressive and it will either downclock to conform to the hardware or will fail to boot at all. Find some standard OEM DDR4-2666 like Hynix or Samsung.
Yes there is an M.2 slot 2280 form factor and you can use an NVME M.2 SSD.
Post back with any more questions and please accept as solution if this is the info you needed.
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