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bw013cy
Microsoft Windows 10 (64-bit)

This odd HP notebook in Rose Gold needs a keyboard.  Unfortunately the keyboard and mouse are "fused" into the top cover so you have to replace the whole top cover assembly.

The HP part numbers for the replacement are 925564-001 for non backlit and 925565-001 for backlit.  A search for this part on HP parts store shows that these are the right parts, but ordering is not an option.

 

So how much is this part and how do I get it, if at all?

 

 

 

 

1 REPLY 1
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@grtech09 

 

Your machine uses part # 925564-001 as shown on the following link, other part won't work

 

      http://partsurfer.hp.com/Search.aspx?searchText=2TZ71UA

 

Please try other online stores such as Amazon, eBay ...

 

Regards.

BH
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