10-14-2016 10:56 AM
I had to a complate reinstall of Windows 7 Pro with a valid product key. However, Windows 10 was loaded prior, so the drivers are not compatible. HP does not provide drivers for this model for W7, only 8.1 and 10. I am missing several drivers and have found no legitimate source to download them.
Is there anyone that can tell me where to find these drivers online from a legitimate source?
Thanks in advance.
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10-14-2016 12:00 PM
You should be able to use the W7 x64 drivers and software from the m7-k000 on your model, except the BIOS and firmware files.
10-17-2016 09:18 AM
Hello, thank you for your quick reply. So, the other issue is that I created a bootable USB drive and loaded the drivers onto that USB. However, I can't get to that folder to install them from there. I have no DVD, USB or ethernet drivers, among others. Can you help me with this?
10-17-2016 12:17 PM
You're very welcome.
See if your notebook has a BIOS setting for the USB ports to act as auto or USB2 emulation.
You won't be able to install any drivers unless you can read the USB drive.
The other thing you can do is to run this tool on your W7 installation media and reinstall W7.
This tool should load the usb 3 drivers. There is a readme file on the link for how to use.
You need to run the tool on a PC with W10 or W8.1.