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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Need a OEM replacement battery

Create an account on the HP Community to personalize your profile and ask a question
07-12-2022 02:30 PM
Hi,
I am looking for a replacement battery for an HP laptop, model # 3165NGW, battery part number is 849909-850.
I purchased a non-OEM replacement off of Amazon which crapped out immediately. I would like to get an OEM battery if possible.
After scouring the HP parts website, it seems HP no longer sells this part, but I could be wrong. Does anyone know where I could get this battery?
Thank you.
07-12-2022 03:07 PM - edited 07-12-2022 03:08 PM
Welcome to our HP User Forum!
Your HP Pavilion 15-au030wm (Touch) (W2L55UA) according to: https://partsurfer.hp.com/partsurfer?searchtext=W2L55UA, require this battery: HP p/n 849909-855 ("Assembly-battery 2C 41WH 5.36Ah LI BP02XL"). Btw, p/n 849909-850 is equivalent.
You can find quality replacement batteries online, such as this example: https://www.amazon.com/849909-850-15-au123cl-15-au023cl-15-au091nr-15-au063cl/dp/B07DWVHDQ4/ref=sr_1....
Hope this was helpful.
Kind Regards,
NonSequitur777