Need a laptop battery replacement by an HP authorized dealer

[DBarkley01]

I need to have a battery replacement for an HP Envy 17t.  Battery is sealed.  Three HP Authorized Dealers listed for my area by HP either:  (1) Don't answer calls (2) Can take message because mailbox is full, or (3) Wrong Number listed.  How do I contact an HP rep. or find a local shop authorized to make the removal/install.  I live in Area Code 95628 (Sacramento CA County).

[Dragon-Fur]

@DBarkley01 

Your system - one of ...

Results for "HP Envy 17t" (42)

It is hard to find a repair tech in some areas.  You'd think there would be at least one licensed computer repair technician in Sacramento - it's a big area.  Nonetheless, not everyone is working at full capacity these days.  Some offices might not be accepting customers.

That said, with a modicum of skill, a small screwdriver, a flat and well lighted work space, and a replacement battery that you find and purchase, you can perhaps replace the battery yourself.  As "repairs" go, this one is usually pretty easy - most of the time, once you get the cover open, the battery is "right there".

The Details...

Warranty Check – Contact HP

If the battery is failing (or has failed) and the computer is within the Warranty Period, contact HP Technical Support.

 “Everywhere” Contact Information - HP Technical Support

Open >  HP World-Wide Support

 Select your region and follow the prompts

Where to Find Additional Information about your device

Check your computer’s Website Support for important advisories and bulletins

Category "Bulletins and Advisories" (wording may vary)

Warranty Check

• Warranty Check – Single or Multiple Devices

       NOTE:  If the single-system-check fails to find your device, use the "multiple devices" method to

check single or multiple devices.

• If necessary, Select your Country on the main website page
• Scroll down > To the right of Check multiple warranties, Click Continue
• Enter the Serial Number and Country for one or more devices / systems to be checked
• Check the box to verify you are "Not a robot"
• Click Submit (at bottom of list entries)
• When the page opens, Click View Details

NOTE: The online database results do not impact the actual contract.

Replacement and Purchase Options

HP Document:  HP Notebook PCs - Purchasing a Replacement Battery

Find your Product

See:  HP Notebook PCs - How Do I Find My Model Number or Product Number?

OR

Open Support Home

Find Parts and Replacement Procedure

• Open Support Home >> Enter the full model name
• When the website opens, select category Manuals
• Look for and open the Maintenance and Service guide for your computer (document name varies)

NOTES  

1. The exact name of the document varies, though usually the word "service" or "maintenance" is included in the name. 
2. The "Service Guide" and "User Guide" are not the same documents.

• Part numbers and replacement procedure are listed in the component replacement section (wording varies)

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Good Reference

HP Collection of “how-to” videos

HP Video Gallery

• Use Categories and / or enter your request in the search bar to narrow the search. 

Examples,

Select Category Computing and Mobile Devices > Battery and Power

Select Category Computing and Mobile Devices > Parts Replacement and Upgrades

Search for replace battery or replace battery x360

Select and watch your Video

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Find / Check for parts at PartSurfer / HP Parts Store

Open PartSurfer

• Select your Country
• Enter the device Product Number , Serial Number, or Part Number in the Quick Search box
• HINT: To see a system-specific list, replace the Product Number with your device Serial Number
• Items accompanied by a tiny box in the Add-to-Cart column are available for purchase

Parts marked as "n/a" are not available from HP.

Parts marked as available for purchase might be available from:  HP Parts Store

OR

If HP does not provide the part for retail purchase,

Use your search engine to find the part number at your favorite online store.

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[KrazyToad]

@DBarkley01

Welcome to HP Community

I have gone through your Post and would like to help

If you are located in the US / Canada please contact our Phone Support  and order the Battery

Thank you

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.