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Omen 15-ax033dx
Microsoft Windows 10 (64-bit)

Hello HP friends and family.

 

My Omen is a wonderful machine and runs great but the battery just recently died out and does not hold a charge. My Omen model is older probably 2016-2017. I was wondering if anyone knows what kind of battery I can buy for this model. I plan on getting a new Omen laptop, just not now and I need a laptop for school. Any suggestions?

 

Serial Number: [Personal Information Removed]
Model: W2N32UA OMEN by HP Laptop 15-ax033dx ALL  

3 REPLIES 3
HP Recommended

@kwebs10 you may order the replacement parts on the HP Parts Store, If you've already looked for it and couldn't find it on the HP Parts Store, you may want to get it locally at the online store such as Amazon or eBay, etc...as the part numbers are universal.

 

 

or, If you have an HP authorized service center near by, you should be able to take it to them and have it checked,

Here is a link to HP Service Centers, by Country/Region: Click here

 

P.S: Welcome to HP Community 😉

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.

 

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
HP Recommended

@Riddle_Decipher thanks for the info! I have tried looking on the parts page for my model Omen. But I couldn't find the part number or the part. Any key words I should look out for on the list of parts for my model?

HP Recommended

This is your battery:

 

3 cell prismatic battery - 61.5 Whr (5360 mAh), for use with products with Intel 6th
generation processors or Intel 7th generation processors with AMD Radeon hybrid
graphics
849910-850

 

This is the correct Service Manual:

 

Manual 

 

Pages 32-36 show "how to".

 

HP Parts Store no longer carries this so you need to go to a third party site like amazon or eBay:

 

https://www.amazon.com/JIAZIJIA-battery-Latitude-9-Cell-Battery/dp/B01M75BW4W/ref=sr_1_2?dchild=1&dd...

 

Post back with any more questions and please accept as solution if this is the info you needed. 

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