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HP Notebook - 15-bs015dx

Need help in choosing a replacement charger for my HP Spectre x360 Laptop - 15t-eb000 CTO after my pup used it as a chew toy.  Specs for laptop below.

Operating system
Windows 11 Home 64-bit Version: 22621.1555

Microprocessor
Intel(R) Core(TM) i7-10510U CPU @ 1.80GHz

System memory
16 GB

Memory slot 1
8GB Samsung 2667MHz
Memory slot 2
8GB Samsung 2667MHz

System board
86E5 01.33

System BIOS
F.12

Video
Graphic device 1
NVIDIA GeForce MX330

Version
31.0.15.2656 (10/31/2022)

Graphic device 2
Intel(R) UHD Graphics

Current resolution
3840 x 2160

Refresh rate
60 Hz

Version
30.0.100.9864 (8/20/2021)

Audio
Device 1
Intel(R) Display Audio

Status
Enabled

Driver
IntcDAud.sys

Version
10.27.0.10

Device 2
Intel® Smart Sound Technology (Intel® SST)

Status
Enabled

Driver
IntcDMic.sys

Version
10.23.0.4519

Device 3
Realtek High Definition Audio

Status
Enabled

Driver
RTKVHD64.sys
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