• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎03-06-2023 12:56 PM - edited ‎03-06-2023 12:56 PM

HP Recommended

I started getting error 601 on start up, and my battery no longer holds a charge, so I want to get a replacement. What battery does HP Pavilion x360 15-br095ms use, and where can I buy a replacement from?

Category:
3 REPLIES 3

‎03-06-2023 01:44 PM

HP Recommended

@VinnyMac,

 

Welcome to our HP User Forum!

 

Your HP Pavilion x360 15-br095ms (2DS97UA), according to: http://h10032.www1.hp.com/ctg/Manual/c05473330.pdf,
requires this battery with HP p/n: 916812-855 (BK03XL), which can be purchased online, such as through Amazon.


However, other sources, such as: https://www.laptopbatterydirect.net/hp/hp-pavilion-x360-15-br095ms-battery.htm and: High Quality HP Pavilion X360 15-BR095MS Replacement Battery | Laptop Battery Direct, happen to specify this battery with HP p/n: 916367-421 (WAO3XL).

 

Please take a look at your battery, and ascertain which one you need:

 

NonSequitur777_0-1678135202851.png

 

Kind Regards,

 

NonSequitur777


Was this reply helpful? Yes No

‎03-23-2023 06:46 PM

HP Recommended

Thanks for the help. I needed the WAO3XL. I installed it, and it's working fine.

Was this reply helpful? Yes No

‎03-23-2023 08:14 PM

HP Recommended

@VinnyMac,

 

You are welcome, glad I could assist.

 

Kind Regards,

 

NonSequitur777


Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.