• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Stream - 14-ds0013dx
Microsoft Windows 10 (64-bit)

I need the bios files for my Windows stream 14-ds0013dx as it doesn't list any drivers or update files on the HP spec site for this laptop ...the issue being it does not recommend my battery at all and gives me a CMOS checksum error 502....well being that this laptop does not have a CMOS battery and it gets the date and time kff the big battery i figured it must be bc tje battery is showing it as not installed it will not charge it shows no serial number when i run the diagnostics program should i just invest in a new battery?

1 REPLY 1
HP Recommended

I see what you mean. No drivers on the support page. 

 

Battery, 3-cell, 41 Whr 844203-855

 

Service Manual 

 

https://www.ebay.com/itm/235301071589?itmmeta=01HQXTF4M6PK2P9VMWHPG1EWT9&hash=item36c9096ae5:g:pqcAA...

 

I was never too impressed with these "Cloudbook" laptops with budget CPU and very limited storage. The 32 gig eMMC models are almost unuseable, but yours has 64 gigs which is tight but workable. I have an old Knowledge Base post out there on how to install Windows. You can use the Microsoft Media Installation site to make an installation disk:

 

https://www.microsoft.com/en-us/software-download/windows10

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.