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HP Recommended

hello gys I need driver for retired product .... its a hp envy touchmart15 -j009wm tks .... why retire those driver for lord sake ... 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

HP has a policy of retiring support for all of their consumer class PC's that have reached 10 years of age.

 

That is why you can't find any drivers for your notebook on the HP support site.

 

We are currently not allowed to post links to third party driver sites.

 

However, I don't see anything improper with letting you know that the DriversCollection.com website has most of the drivers HP released for your notebook's model series.

 

I use the site all the time and the drivers are legitimate and virus free.

 

Just do a search for your notebook model and include in the search the website name and you should be able to find drivers that hopefully will work for you.

 

That is how I found they have drivers for your notebook.

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

HP has a policy of retiring support for all of their consumer class PC's that have reached 10 years of age.

 

That is why you can't find any drivers for your notebook on the HP support site.

 

We are currently not allowed to post links to third party driver sites.

 

However, I don't see anything improper with letting you know that the DriversCollection.com website has most of the drivers HP released for your notebook's model series.

 

I use the site all the time and the drivers are legitimate and virus free.

 

Just do a search for your notebook model and include in the search the website name and you should be able to find drivers that hopefully will work for you.

 

That is how I found they have drivers for your notebook.

HP Recommended

OMG tks for the info dude...... 🙏

HP Recommended

You're very welcome.

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