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HP Recommended
HP ENVY x360 Laptop - 15m-ed0013dx
Microsoft Windows 11

Upon startup I recieved a blue screen with an error message stating that the system has detected my fan was no longer working. As I am using it I can tell the fan is not on and the laptop gets very hot. There are so many different fans that go with different models I want to ensure I am buying the correct one, but I cannot seem to find it on Amazon. Any help would be appreciated.

1 REPLY 1
HP Recommended

Below is the link to the parts list for your notebook:

 

HP PartSurfer

 

The fan part number and description is:

 

L93193-001
FAN FOR CPU

 

Below is the link to the service manual:

 

Maintenance and Service Guide HP ENVY x360 15 Convertible PCIMPORTANT! This document is intended for...

 

HP does not sell the fan you need, so hopefully you can find one that references the HP part number on Amazon or eBay.

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