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‎07-29-2025 04:52 AM

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I have an HP Envy Phoenix 860-180st that bit the dust after a power surge (yes it was plugged into a surge protector).🥺 I turned it on and got the blue screen saying "boot device not found". I've decided to do a process of elimination and so I purchased a new hard drive thinking maybe that way the problem. I'm still getting the message. Previously, if I needed to replace the psu in the other computers I've owned, the computer wouldn't even turn on. I'm thinking now it might be the ram or the psu. Does anyone know what psu is compatible with my computer? I'm on a bit of a time crunch and I've decided if I replace certain things and it doesn't work, it might be the motherboard and I might as well get a new PC all together. I really don't want to as this girl has been so good to me for 9 years. Please help.

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‎07-29-2025 06:19 AM

HP Recommended

Did you reinstall Windows on the new drive?

 

A boot device not found error could be no operating system to boot from.

 

It could also mean that the drive controller on the motherboard has failed which would require a motherboard replacement.

 

So, the easiest (and free) thing to do would be to try installing Windows and see if that fixes the problem.

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