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HP Recommended
OMEN Laptop - 15-ek0003na

The battery for my HP OMEN 15-ek0003na has died and I need assistance in searching for a legit replacement.
My laptop no longer powers up without being plugged into the charger, so the charger itself is not at fault.

Many thanks in advance!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You're very welcome.

 

The battery your notebook has is this one:

 

6 cell, 70 Wh      L84392-006

 

HP does not sell the battery you need, so the only suggestion I can offer would be to do a search on Amazon or eBay by the HP L84392-006-part number and find a compatible aftermarket battery that references that part number.

 

I recommend you find a battery that comes with a one year warranty.

 

I don't work for or represent HP and I live in the middle of the USA (Illinois to be exact), so am not familiar with the battery company you posted, but it seems to be legitimate.

 

About US | www.battery.org.uk

 

There is a similar battery company in the USA called laptopbatteries.com

 

You can use the service manual that I posted in my first reply for the battery removal and replacement procedure.

 

There is also this service teardown video:

 

Removing & replacing parts for OMEN by HP 15-ek0000 | HP Computer Service (youtube.com)

View solution in original post

5 REPLIES 5
HP Recommended

The service manual for your notebook indicates that two batteries were offered in the model series, and I don't know which battery your exact notebook came with.

 

Maintenance and Service Guide (hp.com)

 

Battery
6 cell, 70 Wh      L84392-006
3 cell, 52 Wh      L84394-006

 

Enter your notebook's serial number in the search window at the link below and it should provide the battery part number and description of the actual battery HP installed in your notebook.

 

HP PartSurfer

 

HP Recommended

Hi Paul, thank you for getting back to me!

The closest thing that looks like a battery number when searching the serial number is:
Parent Part Number: 3A259EA
Assembly Part Number: L84356-1C1
Part Description: PL;COSMX386772,3.07Ah


Which does lead to a battery type, so might be the answer!
Do you happen to know if battery.org.uk is a legit source for purchasing from?

Many thanks

HP Recommended

You're very welcome.

 

The battery your notebook has is this one:

 

6 cell, 70 Wh      L84392-006

 

HP does not sell the battery you need, so the only suggestion I can offer would be to do a search on Amazon or eBay by the HP L84392-006-part number and find a compatible aftermarket battery that references that part number.

 

I recommend you find a battery that comes with a one year warranty.

 

I don't work for or represent HP and I live in the middle of the USA (Illinois to be exact), so am not familiar with the battery company you posted, but it seems to be legitimate.

 

About US | www.battery.org.uk

 

There is a similar battery company in the USA called laptopbatteries.com

 

You can use the service manual that I posted in my first reply for the battery removal and replacement procedure.

 

There is also this service teardown video:

 

Removing & replacing parts for OMEN by HP 15-ek0000 | HP Computer Service (youtube.com)

HP Recommended

Amazing, thank you!
Trying to get support from HP themselves has been like getting blood from a stone hahah
Extremely thankful for all this information! 🙂

Have a great day!

HP Recommended

Anytime.

 

Glad to have been of assistance.

 

You have a great day too!

 

Cheers,

 

Paul

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.